• Full Time
  • Permanent
  • South Molton
  • Applications have closed

Website Sapphirerecruit Sapphire Recruitment

Setting the Standard

Overall Job Purpose: To receive and process sales orders to ensure a timely and accurate dispatch.
Main Duties and Responsibilities
•Receiving customer orders both via email or online customer portals
•Processing customer orders into Sage 50
•Confirming customer orders are correct, including verifying prices
•Monitoring stock levels, ensuring the requested stock quantities will be available for dispatch on the required date
•Booking delivery slots directly with customer warehouses/depots
•Liaising with warehouse team to ensure timely dispatch and to supply delivery/picking documents
•Liaising with customers regarding potential delays
•Ensuring Sales Managers are made aware of any issues relating to their customer portfolios, including warehouse delays or shortages
•Liaising with suppliers where required to ensure that the warehouse can fulfill customer orders
•Regularly reviewing outstanding sales orders to ensure accuracy, timely updates and reliability
•Supporting the Warehouse Manager, Sales Managers and Finance Director where required.
Personal Qualities
•Exceptional communication skills, both verbal and written
•Able to work both independently from your own initiative and as part of a team
•Professional and courteous manner
•Able to work well to deadlines and prioritise workload
•Exceptional organisational skills
•Able to process data quickly and accurately
•Previous experience in an administrative/data input role
•Experience of Sage50 (essential)
•Computer literate
•Willing to learn new skills
Working Hours: 9am – 5pm, Monday to Friday, 30 minutes for lunch